Contact iCraftWoodGoods

Have a question about a custom wooden flag, personalized engraved gift, badge or logo upload, challenge coin display, order, deadline, or custom project? We’re here to help.

To get the fastest and most accurate answer, choose the option below that best matches what you need.

Custom Order Questions

If you want a custom engraved gift, personalized wooden American flag, police retirement gift, firefighter gift, badge display, custom sign, or one-of-a-kind wood project, please submit the details through our Custom Order Request page.

Helpful details include size, wording, names, ranks, dates, badge or logo files, artwork, deadline, and any reference photos.

Artwork, Badge, Patch, or Logo Uploads

For the cleanest engraving, please upload the clearest artwork you have. Vector files are best, but high-resolution PNG, JPG, PDF, clean scans, or straight-on photos can often work.

Read our Artwork Upload Guide for tips on badge engraving, logo uploads, patch photos, file types, and image quality.

Frequently Asked Questions

Before contacting us, you may find a quick answer on our Custom Order FAQ page. It covers personalization, custom engraving, artwork quality, design details, production questions, rush requests, and handmade wood product details.

Order and Deadline Questions

If you have a deadline, event date, retirement party, graduation, promotion ceremony, memorial, or gift presentation date, please include that date in your message. Custom orders depend on design complexity, artwork quality, material availability, current workload, and shipping time.

What to Include When Contacting Us

• Your name and email address
• Order number, if you already placed an order
• The product or custom item you’re asking about
• Names, ranks, dates, wording, or personalization details
• Badge, patch, logo, emblem, or artwork files if needed
• Any deadline or event date
• Reference photos or examples if you have them

Need Help Choosing a Gift?

If you’re not sure what to order, start with our Custom Wooden American Flags, First Responder Gifts, Police Retirement Gifts, or Custom Challenge Coin Display Flags.

We can help with meaningful personalized gifts for police officers, firefighters, military members, veterans, teachers, nurses, families, businesses, and patriotic home decor.

Send Us a Message

Use the contact form below and include as much detail as possible so we can help you faster.